☰ Revisor of Missouri


Chapter 374

< > Effective - 28 Aug 2008 bottom

  374.085.  Division of consumer affairs, duties — legal adviser may assist. — 1.  The division of consumer affairs of the department of commerce and insurance shall perform the following functions:

  (1)  The division shall receive complaints and inquiries from the general public concerning insurance companies, health services corporations and health maintenance organizations, their agents and employees, insurance producers, and any other persons licensed by or registered with the department, except those licensed by the division of finance, credit unions or professional registration, or any boards assigned to those divisions;

  (2)  The division shall maintain records of each complaint received and the disposition of that complaint, indexed by type of complaint, company, and such other factors as the section deems appropriate;

  (3)  The division shall operate a statewide toll-free telephone service to receive complaints and inquiries, and shall publicize the existence of this service to the general public;

  (4)  The division shall investigate complaints received of unfair or unlawful acts under the insurance laws of this state and shall close the file on each investigation only when the director of the consumer services division is satisfied that the person or persons complained against have taken a fair and reasonable position or one which is legally correct;

  (5)  The division shall prepare such brochures and other documents as it deems appropriate to help inform the general public on such topics as the state's insurance laws, insurance practices, policy coverages and policy costs; and

  (6)  The division shall recommend changes to state statutes when it considers such statutes to adversely or unfairly affect the interests of the general public.

  2.  In performing the functions of this section, the consumer services division may be assisted by a legal adviser.  The legal adviser shall be an attorney licensed to practice law in the state of Missouri and shall possess a knowledge of the state's insurance laws and regulations.


(L. 1990 H.B. 1739, A.L. 1991 H.B. 575, A.L. 2008 S.B. 788)

---- end of effective  28 Aug 2008 ----

use this link to bookmark section  374.085

Click here for the Reorganization Act of 1974 - or - Concurrent Resolutions Having Force & Effect of Law
In accordance with Section 3.090, the language of statutory sections enacted during a legislative session are updated and available on this website on the effective date of such enacted statutory section. Revisor Home    

Other Information
 Recent Sections Editorials May Be Cited As Tables & Forms Multiple Enact
Repeal & Transfer Definitions End Report

Site changes Pictures Contact

Other Links
Legislative Research Oversight MOLIS
Library MO WebMasters
Missouri Senate
State of Missouri
Missouri House

@15:53:09.2 36 :(Δ